Who We Are Data We Collect How We Use Your Data Legal Basis for Processing Sharing Your Data Cookies & Tracking How Long We Hold Your Data What You Can Ask Us to Do Security Measures Players Under 18 When This Policy Changes Contact & Complaints

949t Privacy Policy – How We Protect Your Data in Bangladesh

Who We Are

949t operates the platform at 949-t.click. We provide online slots, live casino tables, and sports betting primarily to adult players in Bangladesh. When you create an account, deposit funds, or browse our site, you share personal data with us. This policy tells you exactly what we do with that data.

If you have questions after reading this document, email us at [email protected] at any time. We respond within two business days.

Data We Collect

We collect only what we need to run your account, process payments, and comply with anti-money-laundering requirements. The table below breaks down each category.

Category	Examples	When collected
Identity	Full name, date of birth, NID / passport number	During registration and KYC verification
Contact	Mobile number, email address	At registration; updated in account settings
Financial	bKash / Nagad / Rocket / Upay / bank account numbers, transaction IDs	When you deposit or request a withdrawal
Device & Usage	IP address, browser type, device model, session timestamps, pages visited	Automatically on every visit
Gameplay	Bet amounts, game choices, win/loss history, session duration	Continuously while you play
Communications	Live chat transcripts, support email threads	When you contact our support team

Note on payment data: We store transaction reference numbers and account identifiers (e.g., your bKash number), but we do not store your full PIN or one-time passwords. Those go directly to the payment provider.

How We Use Your Data

Every use of your data has a specific, documented purpose. We do not sell your personal information to third parties.

Account & Platform Operations

Create and secure your 949t account
Process deposits (arriving within 1 minute) and withdrawals (processed within 34 minutes)
Apply bonuses and calculate VIP cashback correctly
Detect and prevent fraud, duplicate accounts, and bonus abuse

Compliance & Responsible Gaming

Verify your identity (KYC) before your first withdrawal
Monitor gameplay for signs of problem gambling and trigger safeguards when needed
Meet anti-money-laundering obligations
Confirm that all players are aged 18 or over

Communication & Service Improvement

Send transaction confirmations and security alerts via SMS or email
Respond to support tickets through live chat and email
Personalise game recommendations based on your play history (you can opt out in account settings)
Analyse site performance and fix technical issues

Legal Basis for Processing

We process your data under the following legal grounds. Each purpose in Section 3 maps to one of these bases.

Contract performance: Processing needed to run your account and handle payments.
Legal obligation: KYC, anti-money-laundering checks, and age verification.
Legitimate interest: Fraud prevention, platform security, and service improvement — where these interests do not override your rights.
Consent: Marketing messages and personalised recommendations. You can withdraw consent at any time in your account settings or by emailing [email protected].

Sharing Your Data

We share your data only when necessary, with parties bound by confidentiality agreements. We never sell your data to marketers or data brokers.

Recipient	Reason
Payment Processors	bKash, Nagad, Rocket, Upay, and bank partners need transaction data to execute deposits and withdrawals
Game Providers	Providers such as Evolution, PG Soft, and JDB receive a session token to load games; they do not receive your full identity data
Identity Verification	KYC partners confirm NID or passport validity; they receive only the document image and name
Fraud & Security	Specialist tools analyse IP and device data to detect suspicious activity; no raw personal data is shared
Legal Authorities	We disclose data to regulators or law enforcement only when legally required, with no broader access granted

Cookies & Tracking

949t uses cookies and similar technologies to keep your session active, remember your preferences, and measure site performance. We do not use third-party advertising cookies.

Types of cookies we set

Essential cookies: Required for login sessions, cart state, and security tokens. These cannot be disabled without breaking your account.
Analytics cookies: Measure page load times, error rates, and navigation paths. Data is aggregated and cannot identify you individually.
Preference cookies: Store your language setting, theme choice, and notification preferences.

You can manage or delete cookies through your browser settings. Blocking essential cookies will prevent you from logging in. For detailed instructions, visit your browser's help pages.

How Long We Hold Your Data

We keep your data for as long as your account is active, plus the period required by applicable laws. The table below gives specific timelines.

Data Type	Retention Period	Reason
Account & Identity	5 years after account closure	AML and regulatory compliance
Financial Records	7 years after each transaction	Tax and financial audit requirements
Gameplay Logs	3 years after account closure	Dispute resolution and responsible gaming review
Support Conversations	2 years from the date of the conversation	Service quality and dispute evidence
Device & IP Logs	12 months on a rolling basis	Fraud detection and security investigation

Once a retention period ends, we securely delete or anonymise the data so it can no longer be linked back to you.

What You Can Ask Us to Do

You have the following rights over the personal data 949t holds about you. Submit requests to [email protected] with the subject line "Data Request – [Your Username]". We respond within two business days and act on valid requests within 30 days.

Access: Request a copy of all personal data we hold about you.
Correction: Ask us to fix inaccurate or incomplete information (e.g., a misspelled name on your account).
Deletion: Ask us to erase your data. Note that we may be legally required to retain certain records (see Section 7) even after account closure.
Portability: Receive your account and transaction data in a structured, machine-readable format.
Objection: Object to processing based on legitimate interest, including personalised game recommendations.
Restrict processing: Ask us to pause processing while a correction or objection is being resolved.
Withdraw consent: Opt out of marketing messages at any time, without affecting your account.

Security Measures

Your data travels over TLS 1.3 encrypted connections. Data at rest is encrypted using AES-256. Access to production systems is restricted to authorised personnel with two-factor authentication. We conduct regular security audits and penetration tests.

No system is completely immune to breaches. If a security incident affects your personal data, we will notify you by email or in-platform message within 72 hours of discovering it, and we will tell you what steps to take to protect your account.

Players Under 18

949t is strictly for adults. We do not knowingly collect data from anyone under 18. During registration, we require a date of birth. If KYC verification later reveals a player is under 18, we immediately close the account, void all transactions, and delete the personal data, retaining only the minimum records required by law to document the closure.

If you believe a minor has registered, contact us at [email protected] and we will investigate within 24 hours.

When This Policy Changes

We review this privacy policy at least once a year and whenever we introduce a new data practice. When we make material changes — such as adding a new processing purpose or a new data-sharing partner — we will send a notification to your registered email address at least 14 days before the change takes effect.

Continuing to use your 949t account after the effective date means you have read and accepted the updated policy. The "Last updated" date at the top of this page always reflects the most recent version. Older versions are available on request via [email protected].

Contact & Complaints

For any questions about this policy or to submit a data rights request, contact our support team. We are available 24/7 via live chat on the platform and by email.

Write to us any time and we will respond within two business days. For data rights requests, include your registered username in the subject line.

[email protected]

Complaints: If you feel we have not handled your data correctly and our response does not satisfy you, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.